ERP System
  Business Process Reengineering Business Process Reengineering

 Process Innovation + Application Software = Bigger Payback

How To Increase Your ERP Software Investment ROI by 220%

There is a clear and undisputable synergistic effect among enabling technology and business process improvements. In fact, results from the 2012 State of the ERP Software Market research report show that ERP implementation projects which included a distinct business process reengineering component achieved 220 percent higher ERP software investment ROI than those projects which simply installed and deployed the ERP software. Further, the benefits realized were four times more likely to be sustainable.

No matter what you may call it — BPI (Business Process Improvements), BPR (Business Process Re-engineering), Process Automation or Process Innovation — the results are unmistakable and include faster transaction cycles, reduced revenue leakage, decreased business process cycle times, fewer errors, greater employee productivity, lower operating costs and a bigger payback on your CRM system, financial system, HRIS software or ERP software investment.

Successfully using a new business application requires more than just technology expertise—it also demands an emphasis on people, behaviors, and how work gets done. Our approach to process innovation is to use Process Maps as a tool to make a three way connection among optimal business processes, new technology and desired outcomes. By comparing existing workflow routines and business processes with capabilities offered from new CRM, HRIS and ERP software technology, the organization can generally quickly reengineer those business processes to reduce manual efforts, remove non-valued added activities, decrease dependencies on Excel for tracking information, eliminate duplicate data stores and 'shadow' systems, and better achieve the end goals in less time and less labor.

Process innovation also delivers the added benefit of enhanced and even enthusiastic application software user adoption. When staff recognize the company wants to empower them by reducing or eliminating manual, duplicative, inefficient and low-value tasks, and thereby enable them to make more important and visible contributions to the company, and their own careers, those staff better embrace the project, and the new technology, and often step up to new heights.

Most existing business processes have been adapted to overcome business application limitations and constraints. Carrying forward old business processes to new enterprise software is like navigating a new world with an old map. Instead, Vantive can aid clients with a methodical approach and expert guidance that results in bringing a team together, achieving team consensus, significantly improving business processes and contributing to a culture of continued process innovation that itself continues to deliver payback to the company. Vantive can share how over more than two decades we have optimized our frameworks to integrate process innovation and enterprise software technologies in order to achieve measurable objectives and maximize CRM, HRIS and ERP software investment payback.

Business success today lies in being smarter and faster than the competition. Modern software technology is a good start, but by itself is not a panacea and far from complete. Only when modern CRM, HRIS or ERP systems are accompanied with trained users and efficient business processes that collectively plan, direct, and deliver measurable outcomes with the least effort, will the company find itself in a position to outperform competitors.

The combination of People, Process and Technology is a powerful mix where each element must be integrated and fully supported with strategy and tactical execution in order to achieve sustained benefits for the company. Miss any one of these three elements, and you're certain to negatively impact your technology investment.





Efficiency is doing things right. Effectiveness is doing the right things."

—Peter F. Drucker









A person costs $80 per hour, a PC 15 cents. Which is more important? An ERP implementation will invest over 90% of budget toward ERP software, hardware and consultants, and less than 3% in user training. Many companies can benefit greatly by better balancing technology investment with people investment in the forms of improved processes and better software training."

—Vantive Project Manager


 Accounting Software

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